Understanding Hospitality and Catering Concepts

Hospitality Catering
General
3 questions
~6 mins
0 views0 downloads

About This Worksheet

This worksheet covers essential concepts in hospitality and catering, including industry standards, practical skills, safety procedures, and scenario-based problem solving, designed for grade 7 students to enhance their industry knowledge and practical application skills.

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Understanding Hospitality and Catering Concepts

Subject: Hospitality CateringGrade: General
Name:
Date:

Understanding Hospitality and Catering Concepts

Hospitality Catering
Instructions: Read each question carefully and answer to the best of your ability. Some questions require written responses, while others are multiple-choice. Check your answers and ensure all questions are completed before submitting.
A

Section 1: Industry Knowledge

Questions related to basic concepts and terminology in hospitality and catering.
1.
What is the primary goal of customer service in hospitality?
[2 marks]
2.
Which of the following is NOT a common type of catering service?
[1 mark]
ABuffet
BTable Service
CSelf-Service
DManufacturing
3.
Define 'menu planning' in the context of catering.
[2 marks]
B

Section 2: Practical Skills and Scenarios

Questions that involve applying industry knowledge to real-world situations.
1.
A customer requests a vegetarian meal. What should you do to ensure their needs are met?
[2 marks]
2.
You notice a colleague is not following hygiene standards. What is the appropriate action?
[2 marks]
3.
During a busy event, a guest's order is delayed. How should you handle this situation?
[2 marks]
C

Section 3: Industry Knowledge and Safety

Questions focusing on safety procedures and industry standards.
1.
Why is it important to store perishable food at the correct temperatures?
[2 marks]
2.
Which of these is a common hazard in a catering kitchen?
[1 mark]
AWet floors
BProperly stored knives
CClean surfaces
DAdequate ventilation
3.
Describe two ways to ensure health and safety standards are met during a catering event.
[2 marks]

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Details

Created
4/21/2025
Updated
12/29/2025
Type
worksheet