Understanding Travel and Tourism Concepts
Travel tourism
General
5 questions
~10 mins
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About This Worksheet
A medium difficulty Travel and Tourism worksheet on general travel tourism concepts for grade 10 students. Includes questions on Industry Knowledge and Practices, Destinations and Case Studies, Practical Applications and Industry Practices.
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Understanding Travel and Tourism Concepts
Subject: Travel tourismGrade: General
Name:
Date:
Understanding Travel and Tourism Concepts
Travel Tourism
Instructions: Read each question carefully. Select or write your answer as instructed. Complete all questions to the best of your ability within the allocated time.
A
Industry Knowledge and Practices
Questions focusing on the structure, functions, and practices within the travel and tourism industry.
1.
What are the main sectors of the travel and tourism industry?
[2 marks]ATransport, Accommodation, Attractions
BFood, Retail, Entertainment
CEducation, Healthcare, Technology
DAgriculture, Manufacturing, Mining
2.
Explain the role of a travel agent in the tourism industry.
[3 marks]3.
Identify three key factors that influence tourism demand.
[2 marks]ASchool Schedule, Local Cuisine, Internet Speed
BFashion Trends, Sports Events, Local Festivals
CTransportation Costs, Air Quality, Language Barriers
DWeather, Currency Exchange, Political Stability
4.
What is sustainable tourism and why is it important?
[3 marks]5.
Which organization is responsible for setting global standards in tourism?
[2 marks]AUNWTO
BWHO
CIMF
DWorld Bank
B
Destinations and Case Studies
Questions related to popular destinations and real-world examples in travel and tourism.
1.
Describe the main attractions of Paris as a tourist destination.
[3 marks]2.
Case Study: Ecotourism in Costa Rica. What are the benefits of ecotourism in this country?
[4 marks]3.
Identify a popular tourist destination in Asia and explain why it attracts visitors.
[3 marks]4.
Analyze the impact of tourism on Venice, Italy.
[4 marks]5.
List three challenges faced by tourist destinations today.
[2 marks]AHigh Salaries, Excessive Regulations, Traffic Jams
BOvertourism, Environmental Damage, Cultural Erosion
CLack of Hotels, Poor Weather, Language Barriers
DLimited Transportation, Low Demand, High Costs
C
Practical Applications and Industry Practices
Questions that evaluate understanding of practical skills and industry standards.
1.
What are the key elements of excellent customer service in tourism?
[3 marks]2.
Scenario: A tourist is unhappy because their hotel reservation was lost. How should the staff handle this situation?
[4 marks]3.
Which digital tools are commonly used in the travel industry for booking and customer management?
[2 marks]ASpreadsheet programs, Word processors, Email clients
BVideo editing tools, Graphic designers, Social media
CHardware stores, Construction tools, Gardening equipment
DTravel booking platforms, CRM software, Mobile apps
4.
Explain the importance of cultural sensitivity when dealing with international tourists.
[3 marks]5.
What is the role of marketing in the tourism industry?
[2 marks]ATo organize tours, manage bookings, handle complaints
BTo attract tourists, promote destinations, increase revenue
CTo develop infrastructure, provide security, set prices
DTo regulate travel agencies, issue visas, enforce laws
D
Industry Knowledge and Practical Applications
Additional questions to reinforce understanding of industry concepts and practices.
1.
Define 'tourism product' and give two examples.
[3 marks]2.
Identify three types of tourism: domestic, inbound, and outbound. Explain each briefly.
[4 marks]3.
What are the advantages of eco-friendly accommodations?
[3 marks]AIncrease energy consumption, require special permits, limit guest numbers
BReduce environmental impact, attract eco-conscious tourists, lower operational costs
CAre more luxurious, have more amenities, higher prices
DAre only available in remote areas
4.
Case Study: A cruise line implements strict waste management policies. What are the benefits?
[4 marks]5.
What is a key trend shaping the future of travel and tourism?
[2 marks]AReduced travel options, higher prices, less marketing
BLess focus on technology, decreased global connectivity
CExperiential travel, digital transformation, sustainability
DMore traditional tours, fewer eco-friendly options
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- Created
- 6/9/2025
- Updated
- 12/29/2025
- Type
- worksheet