Question 1: Define the term 'organisational structure' and explain why it is important for a business.

Answer: Organisational structure refers to how activities such as task allocation, coordination, and supervision are directed toward achieving business goals. It is important because it clarifies roles, improves communication, and helps the business operate efficiently.

Question 2: Describe the main difference between a flat and a hierarchical organisational structure.

Answer: A flat structure has few levels of management with employees having more responsibility, while a hierarchical structure has many levels of management, creating a clear chain of command.

Question 3: Imagine a small local bakery that is run by the owner and employs three staff members. What type of organisational structure is most likely for this business? Explain your answer.

Answer: This bakery likely has a simple or flat structure because it is small, with few employees, and the owner probably makes most decisions directly.

Question 4: List three advantages of a tall organisational structure.

Answer: Advantages include clear authority lines, defined responsibilities, and easier supervision of staff.

Question 5: List three disadvantages of a flat organisational structure.

Answer: Disadvantages include less clear hierarchy, potential for confusion over responsibilities, and difficulties in managing large teams.

Question 6: Explain the role of a manager within an organisational structure.

Answer: A manager is responsible for overseeing staff, making decisions, coordinating activities, and ensuring that the team meets its goals.

Question 7: Think of a large supermarket chain. How might its organisational structure differ from that of a small local shop? Describe the key differences.

Answer: A large supermarket chain likely has a complex, hierarchical structure with multiple levels of management, departments, and regional managers, whereas a small shop has a simple, flat structure with few staff and direct supervision.

Question 8: Sketch a simple diagram of an organisational chart for a medium-sized business with a manager, two department heads, and staff members under each department. Label each position clearly.

Answer: The sketch should show a top box labeled 'Manager', connected downward to two boxes labeled 'Department Head 1' and 'Department Head 2'. Each department head should connect downward to several staff members. The diagram should be clear, with lines showing the reporting relationships.

Question 9: Explain how an organisational structure can influence communication within a business.

Answer: A clear structure can facilitate efficient communication by defining who reports to whom, reducing confusion. Conversely, a complex or poorly designed structure can hinder quick and effective communication.

Question 10: Describe a situation where a business might change its organisational structure. What are some reasons for this change?

Answer: A business might change its structure to grow, improve efficiency, or adapt to new technology. For example, expanding operations might require creating new departments or levels of management.

Question 11: Sketch a basic organisational structure for a charity that has a CEO, a fundraising director, a volunteer coordinator, and volunteers. Label each position.

Answer: The sketch should depict the 'CEO' at the top, with two lines downward to 'Fundraising Director' and 'Volunteer Coordinator'. Under the Volunteer Coordinator, draw multiple small circles or boxes labeled 'Volunteers'.