Question 1: Define 'automation' in the context of business operations and give one example of a task that could be automated.

Answer: Automation is the use of technology to perform tasks with minimal human intervention. An example is using robotic arms in a manufacturing assembly line to assemble products.

Question 2: Explain two ways technology can improve the efficiency of a business's production process.

Answer: Firstly, technology such as computer-controlled machinery can increase the speed of production. Secondly, inventory management software can streamline stock control, reducing delays and wastage.

Question 3: Describe the purpose of a Just-In-Time (JIT) inventory system and how technology supports it.

Answer: JIT aims to reduce inventory costs by receiving goods only as they are needed in the production process. Technology supports JIT by providing real-time inventory data and ordering systems to coordinate deliveries precisely when required.

Question 4: Sketch a simple diagram of a basic manufacturing process that includes the use of technology at each stage.

Answer: A correct sketch would show a sequence: raw materials being processed by automated machinery, then quality control with computer systems, followed by packaging using automated equipment, with arrows indicating the flow between each stage.

Question 5: List three advantages of using technological systems such as Enterprise Resource Planning (ERP) software in a business.

Answer: 1. Improved data accuracy and consistency, 2. Better coordination between different departments, 3. Increased efficiency through automation of routine tasks.

Question 6: Identify two potential disadvantages or risks associated with implementing new technology in a business.

Answer: High initial costs and training requirements; potential technical failures or system downtime that could disrupt operations.

Question 7: Explain how technology can help a business respond to customer demands more quickly.

Answer: Technology such as real-time order tracking and automated customer service systems allows businesses to process orders faster and respond to inquiries promptly, improving customer satisfaction.

Question 8: Discuss the impact of automation on employment within a manufacturing business.

Answer: Automation can lead to a reduction in manual jobs as machines replace human workers. However, it can also create new roles such as maintenance and programming technicians, requiring different skills.