Question 1: Define 'training' in a business context and explain its main purpose.

Answer: Training is the process of providing employees with the skills, knowledge, and abilities needed to perform their jobs effectively. Its main purpose is to improve employee performance and productivity.

Question 2: Identify two benefits that a business can gain from investing in employee training.

Answer: Two benefits are increased productivity and improved employee morale.

Question 3: Describe a scenario where on-the-job training would be most appropriate. Include who might be involved.

Answer: On-the-job training would be appropriate when a new employee is learning to operate machinery in a factory. A experienced worker or supervisor would guide the new employee through the tasks, providing hands-on practice and feedback.

Question 4: Explain the difference between 'induction training' and 'ongoing training'.

Answer: Induction training is the initial training given to new employees to introduce them to the company and their role. Ongoing training occurs regularly to update employees' skills and knowledge throughout their employment.

Question 5: List three methods a business might use to train employees remotely.

Answer: E-learning modules, online webinars, and virtual workshops.

Question 6: Draw a simple flowchart showing the steps involved in planning a training program. Include at least four steps.

Answer: A correct sketch would show a sequence starting with 'Identify training needs', followed by 'Set objectives', then 'Design the training', and finally 'Evaluate the effectiveness'.

Question 7: Identify two factors a business should consider when choosing a training method.

Answer: The type of skills to be learned and the learning preferences of employees.

Question 8: Evaluate the importance of evaluating training effectiveness after it has been delivered.

Answer: Evaluating training effectiveness is important to determine if the training has achieved its goals, improved employee performance, and provided a good return on investment. It helps identify areas for improvement in future training sessions.

Question 9: Sketch a diagram to illustrate how training can lead to improved business performance. Label each part of the process.

Answer: A correct diagram would show: Training → Employee Skills ↑ → Productivity ↑ → Business Performance ↑.

Question 10: Suggest two ways a business can motivate employees to participate actively in training sessions.

Answer: Providing recognition or rewards for completing training and linking training outcomes to career advancement opportunities.

Question 11: Explain why both small businesses and large corporations need to invest in employee training.

Answer: Both types of businesses need training to enhance skills, stay competitive, and improve productivity. Small businesses benefit from improved efficiency, while large corporations need training to ensure consistency and meet strategic goals.