Question 1: Define what is meant by 'training' in a business context.

Answer: Training is the process of improving employees' skills, knowledge, and abilities to perform their job roles more effectively.

Question 2: Identify two reasons why a business might invest in employee training.

Answer: To improve employee performance and to increase productivity.

Question 3: Describe the difference between on-the-job training and off-the-job training.

Answer: On-the-job training occurs within the workplace, where employees learn while working, often through mentoring or coaching. Off-the-job training takes place outside the workplace, such as in workshops or training courses, and is usually more formal.

Question 4: Explain two benefits of providing training to employees.

Answer: Training can lead to higher employee motivation and better job performance, which can improve overall business productivity.

Question 5: Identify a potential disadvantage of investing heavily in employee training.

Answer: It can be costly and time-consuming, and there is a risk that employees may leave the company soon after being trained.

Question 6: Suggest two ways a business can evaluate the effectiveness of its training programs.

Answer: By assessing employee performance after training and collecting feedback from employees about the training experience.

Question 7: Draw a diagram to illustrate the training cycle, including the stages: needs analysis, design, delivery, and evaluation.

Answer: A circular diagram with four labeled sections in order: 'Needs Analysis', 'Design', 'Delivery', and 'Evaluation'. The cycle should connect back to Needs Analysis to show it is ongoing.

Question 8: Sketch a simple scenario where on-the-job training might be used. Label the key elements of the scenario.

Answer: A sketch showing a worker being mentored by a supervisor on a factory floor. Key elements: the worker, supervisor, work equipment, and a training interaction.

Question 9: Explain why it is important for training programs to be tailored to specific job roles.

Answer: Because different roles require different skills and knowledge, tailoring ensures employees learn relevant and practical skills, making training more effective.

Question 10: Identify one legal or safety reason why training is essential in certain industries.

Answer: To ensure compliance with health and safety regulations, reducing the risk of accidents and legal penalties.