Question 1: What is the main purpose of training employees in a business?

Answer: The main purpose of training employees is to improve their skills and knowledge so they can perform their jobs better and help the business succeed.

Question 2: Name two benefits that a business can gain from providing training to its employees.

Answer: Two benefits are increased productivity and better quality of work.

Question 3: Describe what on-the-job training involves.

Answer: On-the-job training involves employees learning how to do their tasks while working, often with a supervisor or experienced worker guiding them.

Question 4: Explain why a new employee might need training when they start a new job.

Answer: A new employee needs training to learn how to perform their specific tasks correctly and understand the business’s procedures and expectations.

Question 5: List two different types of training that a business might offer to its staff.

Answer: Two types of training are classroom training and online e-learning courses.

Question 6: Sketch a simple diagram showing an employee receiving training from a manager. Include labels for the employee, the manager, and the training materials.

Answer: A correct sketch shows two figures: one labeled 'Employee' and the other 'Manager.' The manager is pointing to or demonstrating with training materials, which could be labeled as 'training manual' or 'presentation.'

Question 7: Explain why continuous training is important for employees in a business.

Answer: Continuous training is important because it helps employees keep their skills up-to-date and adapt to changes in the business or industry.

Question 8: Identify one possible challenge a business might face when providing training to employees.

Answer: One challenge is the cost of training programs, which can be expensive for the business.

Question 9: Describe what a business might do to evaluate if training has been successful.

Answer: The business might assess employee performance before and after training, gather feedback from employees, or check if productivity or quality has improved.

Question 10: Draw a flowchart showing the steps a business takes to provide training to new staff members. Include at least four steps such as planning, delivery, assessment, and feedback.

Answer: A correct flowchart shows a sequence starting with 'Planning training,' then 'Delivering training,' followed by 'Assessing progress,' and ending with 'Gathering feedback and reviewing.' Each step is connected with arrows showing the process flow.