Question 1: Define the term 'motivation' as it relates to employees in a business.

Answer: Motivation is the internal or external factors that drive employees to perform their best and work towards achieving business goals.

Question 2: Give two examples of financial rewards that can motivate employees.

Answer: Examples include bonuses and salary increases.

Question 3: Describe one non-financial method a business could use to motivate its staff.

Answer: Providing opportunities for training and professional development.

Question 4: Explain why some employees might be motivated by recognition or praise from their manager.

Answer: Recognition makes employees feel valued and appreciated, which can boost their confidence and encourage them to work harder.

Question 5: Identify and explain one potential drawback of offering financial rewards to motivate staff.

Answer: Financial rewards can lead to employees focusing only on earning bonuses rather than on the quality of their work, and may cause jealousy among staff.

Question 6: Imagine a company wants to increase motivation among its staff. Suggest one change they could make and explain how it might help.

Answer: Introducing a rewards system that recognises employee achievements can boost morale and encourage better performance.

Question 7: Sketch a simple diagram showing two types of motivation: intrinsic and extrinsic. Label each type clearly.

Answer: A diagram with two circles or boxes, one labeled 'Intrinsic Motivation' (inside which might be words like 'personal satisfaction', 'sense of achievement') and the other labeled 'Extrinsic Motivation' (with words like 'money', 'rewards', 'praise'). The diagram should clearly distinguish the two.

Question 8: Describe a scenario where intrinsic motivation might be more effective than extrinsic motivation in a workplace.

Answer: When employees are passionate about their work or enjoy the task itself, such as a creative designer who finds personal satisfaction in creating innovative designs, intrinsic motivation can lead to higher quality work and greater job satisfaction.

Question 9: Sketch a motivation chart showing high and low levels of motivation and include examples of how motivation might change in each quadrant.

Answer: A 2x2 grid with axes labeled 'Motivation Level' (high to low) and 'Type of Motivation' (intrinsic/extrinsic). Examples in high motivation include 'passion for work' (intrinsic) and 'performance bonuses' (extrinsic). In low motivation areas, examples might include 'lack of recognition' or 'boring tasks'.