Question 1: Define the term 'motivation' as it relates to employees in a business context.

Answer: Motivation is the reason or drive that causes employees to work hard and perform well in their jobs.

Question 2: Name two financial methods a business might use to motivate its employees.

Answer: Bonuses and pay raises.

Question 3: Describe how recognition or praise can motivate employees, giving an example.

Answer: Recognition or praise can motivate employees by making them feel valued. For example, giving an 'Employee of the Month' award can encourage staff to work harder.

Question 4: Explain the difference between intrinsic and extrinsic motivation with one example of each.

Answer: Intrinsic motivation comes from within the individual, such as feeling proud of doing a good job. Extrinsic motivation comes from external rewards, such as earning a bonus.

Question 5: Suggest two non-financial ways a business can motivate its staff.

Answer: Providing opportunities for career development and creating a positive work environment.

Question 6: Imagine you are an employee who has been working hard. List three things that could motivate you to keep performing well.

Answer: Recognition from my manager, opportunities for promotion, and a sense of achievement in my work.

Question 7: Draw a simple diagram illustrating the relationship between motivation, productivity, and employee satisfaction. Label each part clearly.

Answer: A diagram showing motivation leading to higher productivity and greater employee satisfaction, with arrows connecting each element. The diagram should be clear and logical.

Question 8: Suggest one reason why a business might fail to motivate its employees despite offering financial rewards.

Answer: Employees may feel undervalued or unrecognized, leading to low motivation despite financial incentives.

Question 9: Explain why understanding employee motivation is important for a business's success.

Answer: Understanding motivation helps businesses improve employee performance, reduce turnover, and increase overall productivity, leading to greater success.

Question 10: Describe a scenario where a lack of motivation could negatively affect a business.

Answer: If employees are not motivated, they may work less efficiently, make more mistakes, and have low morale, which could lead to poor customer service and reduced sales.