Question 1: Define the term 'automation' in the context of business operations.

Answer: Automation refers to the use of technology and machinery to perform tasks that were previously done manually, increasing efficiency and reducing the need for human intervention.

Question 2: Explain two advantages of using computer-controlled machinery in a manufacturing process.

Answer: Firstly, computer-controlled machinery can work continuously without fatigue, increasing production speed. Secondly, it provides high precision, reducing errors and waste.

Question 3: Describe how a business might use an enterprise resource planning (ERP) system to improve its operations.

Answer: A business can use an ERP system to integrate all departments' data into a single software platform, enabling better communication, real-time information sharing, and more efficient decision-making.

Question 4: List three types of technology that can be used to improve supply chain management.

Answer: Examples include GPS tracking for logistics, inventory management software, and electronic data interchange (EDI) systems.

Question 5: Discuss two potential drawbacks of implementing new technology in a business.

Answer: One drawback is the high cost of purchasing and maintaining new technology. Another is the potential for staff to resist change, which can slow down implementation and reduce effectiveness.

Question 6: Compare manual and automated production methods in terms of speed and accuracy.

Answer: Automated production methods are generally faster and more consistent, providing higher accuracy. Manual methods may be slower and more prone to human error but can be more flexible for custom jobs.

Question 7: Draw a simple diagram of a production line that includes a robot arm, conveyor belt, and a worker. Label each component clearly.

Answer: A correct sketch would show a conveyor belt passing through three sections: one with a robot arm positioned above it, and a worker standing beside the belt. Each component is labeled accordingly.

Question 8: Sketch a design for a user-friendly touchscreen interface that could be used to control manufacturing equipment. Use annotations to describe key features.

Answer: A correct sketch features a large, clear screen with icons for different functions, a minimalistic layout, and labels for buttons such as 'Start,' 'Stop,' and 'Settings.' Annotations highlight features like touch sensitivity and user accessibility.

Question 9: Explain how the use of cloud computing can benefit a business’s operational efficiency.

Answer: Cloud computing allows businesses to access data and applications remotely, facilitate collaboration, reduce IT costs, and ensure data is backed up securely, all of which enhance operational efficiency.

Question 10: What are the ethical considerations a business should keep in mind when implementing new technology?

Answer: Businesses should consider data privacy and security, ensure technology does not lead to significant job losses without support, and use technology in ways that do not harm the environment or society.