Worksheet on Formal Letters (Complaint/Application)
English
Grade 7
10 questions
~20 mins
1 views0 downloads
About This Worksheet
A worksheet covering formal letters, including complaint and application letters, designed for Grade 7 students to practice exam-style questions.
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Worksheet on Formal Letters (Complaint/Application)
Subject: EnglishGrade: Grade 7
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Untitled Worksheet
Grade Grade 7
A
Introduction to Formal Letters
Formal letters are written for official or professional communication. They follow a specific structure that includes a sender's address, date, recipient’s address, salutation, body, closing, and signature. Formal language and polite tone are essential for effective communication.
1.
What are the main components of a formal letter?
[2 marks]2.
Why is formal language important in official letters?
[2 marks]B
Sample Formal Complaint Letter
Dear Customer Service,
I am writing to express my dissatisfaction with the recent experience at your store. On March 10th, I purchased a laptop that stopped working after two days. I kindly request a replacement or a full refund.
Sincerely,
Jane Doe
1.
Identify the tone used in this letter.
[1 mark]2.
What specific issue does the writer mention?
[2 marks]C
Writing a Formal Application Letter
Create a formal application letter based on the prompt below.
1.
List three qualities or skills you should include in your application letter.
[3 marks]2.
What tone should your application letter maintain?
[1 mark]D
Analysis of Formal Letter Features
Identify the technique used in the following excerpt from a formal letter.
1.
What persuasive technique is used in this paragraph?
Aa) Rhetorical question
Bb) Formal tone
Cc) Politeness
Dd) Urgency
E
Creative Writing: Draft a Complaint Letter
Write a formal complaint letter about a recent experience at a restaurant where the service was poor. Use proper structure and polite language.
1.
Include at least three points of complaint and a request for resolution.
F
Matching Exercise
Match each component of a formal letter with its correct description.
1.
Sender’s address
Aa) The recipient's contact information
Bb) The author's address and contact info
Cc) Closing statement
Dd) Date of letter
2.
Salutation
Aa) Opening greeting
Bb) Final signature
Cc) Body of the letter
Dd) Closing phrase
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Details
- Created
- 1/1/2026
- Updated
- 1/1/2026
- Type
- worksheet