Question 1: Identify and annotate the opening salutation and the closing sign-off in the letter.

Answer: The opening salutation is 'Dear Mr Jones,' and the sign-off is 'Yours sincerely, Emma Roberts.'

Question 2: What is the purpose of the introductory paragraph in this letter?

Answer: To state the reason for writing and express the main concern about the timetable changes.

Question 3: Identify one structural feature that signals the beginning of the main argument in the letter.

Answer: The phrase 'Firstly,' introduces the first point of the main argument.

Question 4: Analyse how the paragraph structure helps to organise the writer's points.

Answer: The paragraph begins with a signpost 'Firstly,' which introduces the first point, followed by supporting details. This clear organisation guides the reader through the writer’s arguments sequentially.

Question 5: Identify a technique used in the closing paragraph to persuade the reader.

Answer: The closing appeals to the 'benefit of the entire school community,' aiming to persuade by highlighting the wider positive impact.

Question 6: Highlight and annotate two structural features that enhance the clarity of the letter.

Answer: Use of paragraph breaks to separate ideas, and signposting language such as 'Firstly,' and 'Moreover,' to guide the reader.

Question 7: Identify one technique used to make the tone respectful and formal.

Answer: The use of polite phrases like 'I am writing to express my concerns' and 'Thank you for your attention' maintains a respectful tone.

Question 8: Create a checklist of three key structural features that a formal letter should include, based on this example.

Answer: A formal greeting (e.g., 'Dear Sir/Madam'), an introductory paragraph stating purpose, body paragraphs with main points and supporting details, sign-off with a formal closing (e.g., 'Yours sincerely'), and a polite tone throughout.