Question 1: Describe a situation where two friends have had a disagreement. How might they communicate to resolve the issue peacefully?

Answer: They could listen to each other's perspectives without interrupting, express their feelings calmly, find common ground, and agree on a solution together.

Question 2: List three ways to stay calm when you are upset during an argument with a friend or family member.

Answer: Taking deep breaths, counting to ten, and stepping away from the situation temporarily to cool down.

Question 3: Explain why it is important to use 'I' statements (e.g., 'I feel...' ) during conflicts instead of blaming language.

Answer: Using 'I' statements helps express feelings without accusing, reducing defensiveness, and encouraging open, respectful communication.

Question 4: Think of a time when you disagreed with someone. Write a brief paragraph about how you resolved the disagreement or how you could have handled it better.

Answer: Students' responses will vary. An example might be: 'We talked openly about our feelings, listened to each other, and found a compromise. I could have been more patient and listened more carefully.'

Question 5: Draw a diagram illustrating the steps involved in resolving a conflict peacefully. Label each step clearly.

Answer: A correct diagram would include steps such as: Recognise the problem, Stay calm, Listen actively, Express feelings clearly, Find common ground, Agree on a solution, Follow up.

Question 6: Identify two situations in which walking away from an argument might be a good idea. Explain your reasoning.

Answer: When emotions are running too high to think clearly, or when the other person is not willing to listen, walking away can prevent escalation and allow both to calm down.

Question 7: Sketch a simple comic strip showing a conflict between two friends and how they resolve it using good communication skills.

Answer: A comic strip with multiple panels showing friends arguing, then listening to each other, explaining feelings, and agreeing on a solution. Labels should include expressions like 'I feel...' and actions such as listening and smiling.

Question 8: Why is it important to consider the other person's feelings during a disagreement? How can this help resolve the conflict?

Answer: Considering the other person's feelings shows empathy, helps them feel understood, and encourages cooperation, making it easier to find a mutual solution.

Question 9: List three qualities that are important for resolving conflicts effectively.

Answer: Patience, empathy, good listening skills.

Question 10: Reflect on a time when you successfully helped resolve a conflict between others. What did you do to help? What was the outcome?

Answer: Students' responses will vary. An example might be: 'I listened to both sides, encouraged them to share their feelings, and suggested a compromise. They were able to reconcile and became friends again.'