Question 1: Describe a situation where two friends have had an argument over a misunderstanding. What is the first step they should take to resolve the conflict?

Answer: The first step is for both friends to calmly talk to each other, listen to each other's perspectives, and clarify the misunderstanding without interrupting.

Question 2: Explain why it is important to listen carefully when resolving a disagreement with a peer.

Answer: Listening carefully shows respect, helps you understand the other person's feelings and point of view, and can prevent misunderstandings from worsening.

Question 3: Imagine two classmates are in a disagreement about group work. Write three possible ways they can work towards resolving their conflict.

Answer: They can: 1) discuss their concerns openly and respectfully, 2) find a compromise that both agree on, and 3) agree to involve a neutral person, like a teacher, if needed.

Question 4: Identify two behaviours that can escalate a conflict and two behaviours that can help de-escalate it.

Answer: Behaviours that escalate conflict include raising voices and insulting others. Behaviours that de-escalate conflict include staying calm and using respectful language.

Question 5: Describe what it means to show empathy during a disagreement and give an example scenario.

Answer: Showing empathy means trying to understand and share the feelings of the other person. For example, if a friend is upset because they feel ignored, listening and acknowledging their feelings demonstrates empathy.

Question 6: Draw a simple diagram to illustrate a healthy way to communicate during a conflict. Label the key parts of the diagram.

Answer: A correct sketch would include two figures facing each other with arrows indicating 'listening' and 'speaking,' and a central box labeled 'Respectful Communication.'

Question 7: Reflect on a personal experience where you successfully resolved a conflict. What skills did you use?

Answer: Possible skills include active listening, staying calm, expressing feelings clearly, and finding a compromise.

Question 8: List three qualities that are important for effective conflict resolution in relationships.

Answer: Patience, open-mindedness, and respect.

Question 9: Sketch a step-by-step process for resolving a disagreement with a friend. Include at least four steps.

Answer: A correct sketch would show: 1) Recognize the problem, 2) Talk calmly about feelings and concerns, 3) Listen actively to the other person's perspective, 4) Agree on a solution or compromise.

Question 10: Why is it sometimes necessary to seek help from an adult or mediator when resolving a conflict? Provide an example scenario.

Answer: Seeking help is necessary when the conflict is too difficult to resolve alone or if it involves unsafe behaviour. For example, if friends are bullying someone, an adult can intervene to ensure safety and fairness.