Question 1: List three important skills that are valued by employers in most workplaces.

Answer: Communication skills, teamwork, and problem-solving skills.

Question 2: Describe what good time management looks like in a work setting.

Answer: Arriving on time, meeting deadlines, prioritising tasks, and planning work in advance.

Question 3: Explain why teamwork is important in a workplace.

Answer: Teamwork allows individuals to share ideas, complete tasks efficiently, support each other, and achieve common goals.

Question 4: Identify two qualities that demonstrate professionalism at work.

Answer: Punctuality and a positive attitude.

Question 5: Sketch a simple diagram showing the steps involved in effective communication at work. Label each step clearly.

Answer: A diagram with boxes labeled: 1. Sender prepares message, 2. Message is transmitted, 3. Receiver receives message, 4. Receiver provides feedback.

Question 6: Describe a scenario where good problem-solving skills would be useful in a workplace.

Answer: If a piece of equipment breaks down unexpectedly, an employee with good problem-solving skills can identify the issue and find a quick solution to minimize downtime.

Question 7: Sketch a plan for how to prepare for a job interview. Include at least three steps.

Answer: A plan with steps: Research the company, Practice common interview questions, Choose appropriate clothing.

Question 8: What is the importance of punctuality in the workplace?

Answer: Punctuality shows reliability, respect for others’ time, and helps ensure tasks are completed on schedule.

Question 9: List two ways you can improve your skills for future employment.

Answer: Attend training courses and seek feedback to learn from mistakes.

Question 10: Describe what a positive attitude at work looks like.

Answer: Being friendly, respectful, willing to learn, and maintaining enthusiasm for tasks.