Question 1: List three personal qualities that are important for a good worker and explain why each is valuable in the workplace.

Answer: Possible qualities include punctuality (shows reliability), teamwork (helps collaborate effectively), and communication skills (enables clear understanding). Explanation should connect each quality to workplace success.

Question 2: Describe what a professional appearance means and give two reasons why it is important in a work environment.

Answer: Professional appearance involves wearing appropriate clothing and maintaining good personal hygiene. It is important because it creates a positive impression and shows respect for the job and colleagues.

Question 3: Identify three different types of skills (e.g., technical, communication, problem-solving) that are valuable in most jobs. Provide a brief example of each.

Answer: Technical skills: using a computer; Communication skills: explaining ideas clearly; Problem-solving: resolving a customer complaint effectively.

Question 4: Explain what time management is and why it is crucial for employees.

Answer: Time management involves planning and organizing work to complete tasks efficiently. It is crucial because it helps meet deadlines and reduces stress.

Question 5: Describe two ways a person can improve their teamwork skills at work.

Answer: Participating actively in team tasks and listening carefully to others’ ideas can improve teamwork skills.

Question 6: Draw a flowchart showing the steps you would take to prepare for a job interview. Include at least four steps.

Answer: A correct flowchart includes: 1. Research the company, 2. Practice common interview questions, 3. Choose appropriate clothing, 4. Arrive early for the interview.

Question 7: Identify and explain two safety skills or practices that are important in a workshop or industrial setting.

Answer: Wearing protective equipment (like gloves or goggles) to prevent injuries; Following safety instructions to avoid accidents.

Question 8: List three qualities that employers look for in a new employee and explain why each is important.

Answer: Reliability (dependable attendance), adaptability (able to handle change), and a positive attitude (creates a good working environment).

Question 9: Sketch a plan for organizing your workspace effectively. Label at least three areas or items that should be included.

Answer: A neat workspace with designated areas for tools, paperwork, and personal items. Labels might include: 'Tools Storage', 'Work Surface', 'Storage for Documents'.

Question 10: Describe what active listening involves and give two ways it can benefit you at work.

Answer: Active listening involves paying full attention, not interrupting, and confirming understanding. It benefits you by avoiding misunderstandings and building good relationships.