Question 1: List three personal qualities that are important for a good worker in any job.

Answer: Punctuality, reliability, teamwork

Question 2: Describe what you would do to prepare for your first day at a new job.

Answer: Research the company, plan your journey, choose appropriate clothing, prepare necessary documents, and practice good punctuality.

Question 3: Explain the importance of good communication skills in the workplace.

Answer: Good communication helps to share ideas clearly, avoid misunderstandings, work effectively with others, and build positive relationships.

Question 4: Identify two types of skills that are important for performing tasks at work, and give an example of each.

Answer: Hard skills: using a computer; Soft skills: teamwork

Question 5: Draw a simple plan of a workspace showing where a computer, a desk, and a chair should be placed for ergonomic comfort. Label each item.

Answer: A sketch showing a desk with a computer on it, a chair positioned in front of the desk, and adequate space around for movement. Labels should clearly identify each item.

Question 6: List three ways to show professionalism when interacting with colleagues or customers.

Answer: Being polite and respectful, dressing appropriately, and listening carefully.

Question 7: Imagine you are given a task that you do not understand. What steps should you take to complete it successfully?

Answer: Ask for clarification from your supervisor or colleagues, review any instructions or guidelines, and take notes to ensure understanding.

Question 8: Describe how good time management can help you succeed at work.

Answer: It allows you to complete tasks efficiently, meet deadlines, reduce stress, and improve your reputation at work.

Question 9: Identify two safety rules you should follow in a workshop or workplace environment.

Answer: Wear appropriate protective equipment and keep the work area tidy to prevent accidents.

Question 10: Sketch a simple checklist that a worker might use at the start of their shift to ensure they are ready to work safely and effectively.

Answer: A list including items such as: personal protective equipment, tools in good condition, workspace clean and organized, and any required documents or materials.