Question 1: Name three different types of jobs that are typically found in the service industry.

Answer: Examples include waiter/waitress, hairdresser, shop assistant.

Question 2: Describe what a person working as a carpenter does during their typical workday.

Answer: A carpenter measures, cuts, and assembles wood to build or repair structures like doors, windows, and furniture.

Question 3: List two skills that are important for someone working in customer service.

Answer: Good communication skills and patience.

Question 4: Explain why teamwork is important in most jobs.

Answer: Teamwork allows people to share ideas, support each other, and complete tasks more efficiently.

Question 5: Sketch a simple design of a tool used by a builder or construction worker. Your drawing should include the main features of the tool.

Answer: A correct sketch would show a basic handheld tool like a hammer, with a handle and a head, clearly labeled.

Question 6: Describe two ways in which technology has changed the way people work today.

Answer: Technology has enabled remote working through computers and the internet, and improved efficiency with tools like automation and software.

Question 7: Identify one qualification that might be needed to become an electrician.

Answer: A relevant qualification could be an electrical installation qualification or a Level 3 Diploma in Electrical Installations.

Question 8: Imagine you are applying for a job as a retail assistant. Write two qualities you would highlight in your application.

Answer: Good communication skills and being friendly and helpful.

Question 9: Describe what is meant by 'career progression' and give an example.

Answer: Career progression means moving to higher or more skilled positions over time. For example, a trainee chef becoming head chef.

Question 10: Sketch a simple plan of a workspace for someone working in a laboratory. Include at least three features or pieces of equipment.

Answer: A correct sketch would show a workbench with a microscope, storage shelves, and a sink, all clearly labeled.