Question 1: Define the term 'care value' and explain why it is important in health and social care settings.

Answer: A care value is a principle or belief that guides the actions and behaviour of care workers to ensure high-quality, respectful, and ethical care. It is important because it ensures that individuals receive respectful, compassionate, and appropriate support, fostering trust and promoting well-being.

Question 2: Identify three key values that are essential in health and social care and briefly describe each.

Answer: Respect: Valuing individuals' dignity and choices. Compassion: Showing kindness and concern for others. Equality: Treating everyone fairly regardless of differences.

Question 3: Describe a situation where a care worker demonstrates the value of 'dignity'.

Answer: A care worker gently helps a resident with personal hygiene while speaking respectfully and ensuring their privacy is maintained.

Question 4: Explain the importance of confidentiality in health and social care. Provide an example of how it might be breached.

Answer: Confidentiality is important to protect individuals' personal information and build trust. It might be breached if a care worker shares a service user's details with someone who is not authorised to know them, without their permission.

Question 5: Draw a diagram or concept map that shows the relationship between the key care values: respect, dignity, equality, and compassion.

Answer: A correct diagram would place 'Care Values' at the centre with arrows pointing to each of the four key values, possibly with brief descriptions or examples around each one.

Question 6: Describe the principle of 'person-centred care' and how it relates to care values.

Answer: Person-centred care focuses on respecting and valuing the individual as a whole, considering their preferences, needs, and choices. It relates to care values by promoting respect, dignity, and empowerment for the individual receiving care.

Question 7: Identify and explain two challenges that care workers might face when trying to uphold care values.

Answer: Time constraints may make it difficult to provide personalised care, risking neglect of individual needs. Also, conflicting values, such as respecting a person's independence while ensuring their safety, can create ethical dilemmas.

Question 8: Sketch a poster that promotes the importance of 'respect' in a health and social care environment. Use labels and annotations to explain your design.

Answer: A poster should include images or symbols representing respect (e.g., handshake, caring gestures), with clear labels explaining how respect is demonstrated, such as listening, valuing opinions, and maintaining privacy.

Question 9: Explain why it is important for care workers to work in accordance with a code of conduct that includes core care values.

Answer: A code of conduct provides guidance on expected behaviour, ensuring care workers act ethically and professionally. It helps maintain high standards of care and protects both service users and workers.

Question 10: Reflect on a scenario where a care worker might face a moral dilemma related to care values. Describe the scenario and how the worker could resolve it.

Answer: Scenario: A care worker notices a colleague neglecting a resident’s privacy during personal care. The dilemma is whether to report the colleague or stay silent. The worker should follow the care setting’s safeguarding procedures, report the concern to protect the resident’s dignity and uphold care values of honesty and respect.