Question 1: Define the term 'dignity' as it relates to health and social care.

Answer: Dignity involves respecting a person's worth and treating them with kindness and consideration at all times.

Question 2: Explain why maintaining confidentiality is important in care settings.

Answer: Maintaining confidentiality ensures that personal information about individuals is protected, which helps build trust and respects their privacy.

Question 3: Identify two ways a care worker can demonstrate respect for a service user's cultural background.

Answer: A care worker can demonstrate respect by using appropriate language and gestures, and by accommodating cultural or religious practices whenever possible.

Question 4: Describe a situation where a care worker might have to balance the value of honesty with maintaining a person's dignity.

Answer: A care worker might need to honestly inform a service user about their health diagnosis while doing so in a sensitive manner that avoids causing distress or embarrassment.

Question 5: Explain the importance of promoting independence for individuals in care.

Answer: Promoting independence helps individuals maintain their self-esteem, develop skills, and feel more in control of their lives, which enhances their overall well-being.

Question 6: Sketch a simple diagram of a care plan layout including sections for personal details, needs, preferences, and goals.

Answer: A clear diagram would show a rectangle divided into four labeled sections: Personal Details, Needs, Preferences, Goals. Each section should be sizeable and neatly labeled.

Question 7: Give an example of how a care worker can demonstrate the value of compassion during their work.

Answer: A care worker can demonstrate compassion by actively listening to a person's concerns and providing comfort or reassurance when they are upset.

Question 8: Describe why it is important for care workers to work in an ethical manner.

Answer: Working ethically ensures that care is provided fairly, respects individuals' rights, and maintains professional standards and public trust.

Question 9: Identify what is meant by ' safeguarding' in health and social care.

Answer: Safeguarding involves protecting individuals from harm, abuse, or neglect and ensuring their well-being and rights are upheld.

Question 10: Draw a flowchart showing the steps a care worker should take if they suspect a service user is being abused.

Answer: A correct flowchart would include steps: Recognize signs of abuse → Report concerns to a supervisor → Record observations accurately → Follow safeguarding procedures → Support the individual as needed.