Question 1: What is the main purpose of a healthcare service?

Answer: The main purpose of a healthcare service is to provide medical treatment and support to people who are ill or need health advice.

Question 2: Name two types of care services that support elderly people.

Answer: Residential care homes and community day care services.

Question 3: Describe the role of a social worker within a care service.

Answer: A social worker helps individuals and families by providing advice, support, and assistance with accessing care services and addressing social needs.

Question 4: What is the difference between a public and a private care service?

Answer: Public care services are funded and operated by the government, often free or low-cost, while private care services are run by private companies and usually charge fees.

Question 5: List three qualities that a care worker should have when working with vulnerable people.

Answer: Compassion, patience, good communication skills.

Question 6: Draw a simple floor plan of a typical community health clinic. Include areas such as reception, consultation rooms, and a waiting area.

Answer: A layout showing a reception area near the entrance, several consultation rooms along one side, and a waiting area with chairs nearby.

Question 7: Explain why it is important for care services to be accessible to everyone.

Answer: It is important so that all individuals, regardless of physical ability or background, can access the support they need to stay healthy and well.

Question 8: Identify one example of a specialist care service and describe who it helps.

Answer: Speech and language therapy services help individuals with speech difficulties or communication problems.

Question 9: Sketch a symbol or sign that might be used to indicate an accessible toilet in a care facility.

Answer: A simple drawing of a wheelchair symbol or a person with a cane to represent accessibility.

Question 10: Why is teamwork important among staff working in care services?

Answer: Teamwork ensures that care is coordinated, efficient, and that clients receive comprehensive support from different professionals.