Question 1: Describe two key qualities that a social worker should possess to effectively support individuals with complex needs.

Answer: Empathy and strong communication skills. Empathy allows social workers to understand clients' feelings, while good communication ensures clear information sharing and effective support.

Question 2: Explain the role of a district nurse in providing care to patients in the community.

Answer: A district nurse provides nursing care to patients in their homes, including wound care, health education, and managing chronic conditions, promoting independence and wellbeing.

Question 3: List three different types of health and social care practitioners and briefly describe their main responsibilities.

Answer: 1. General Practitioner (GP): Diagnoses and treats illnesses, provides health advice. 2. Speech Therapist: Assesses and treats speech, language, and communication issues. 3. Social Worker: Supports individuals and families in managing social and emotional challenges.

Question 4: Identify two skills that a care assistant needs to effectively support service users.

Answer: Empathy and good communication skills. These enable care assistants to understand clients' needs and provide reassurance and clear guidance.

Question 5: Explain how a physiotherapist contributes to a patient's recovery after surgery.

Answer: A physiotherapist assesses mobility, designs exercise programs, and provides treatment to restore movement, reduce pain, and promote independence following surgery.

Question 6: Draw a simple diagram to illustrate the typical working environment of a community mental health nurse. Include at least three elements that are part of their setting.

Answer: A correct sketch would include elements such as an office or consultation room, a patient's home, and a community clinic or mental health centre.

Question 7: Describe the importance of teamwork among health and social care practitioners.

Answer: Teamwork ensures coordinated care, reduces errors, and provides comprehensive support to service users by sharing expertise and responsibilities.

Question 8: Identify two ethical considerations practitioners must keep in mind when providing care.

Answer: Confidentiality and respecting individuals' dignity. Practitioners must protect personal information and treat service users with respect and sensitivity.

Question 9: Sketch a flowchart outline showing the typical pathway a service user might take to access community health services, starting from initial contact to receiving care.

Answer: A correct sketch would show: initial contact (by phone or referral), assessment, appointment scheduling, receiving care (e.g., consultation or treatment), and follow-up or ongoing support.