Question 1: List three different types of healthcare services available in the UK and briefly describe what each service provides.

Answer: NHS General Practice: Provides primary healthcare such as consultations with GPs. Hospital Services: Offer specialist treatments and surgeries. Community Care Services: Support individuals in their homes, including home help and district nursing.

Question 2: Explain the difference between statutory and voluntary care services. Provide one example of each.

Answer: Statutory care services are provided and funded by the government, such as NHS hospital care. Voluntary care services are run by charities or non-profit organizations, such as Age UK offering support to elderly people.

Question 3: Describe two roles of social workers within care services.

Answer: Social workers assess individuals' needs and develop care plans. They also advocate for clients to ensure they receive appropriate support and services.

Question 4: Identify and explain two factors that might influence a person’s choice of care service.

Answer: Location: proximity of the service to the individual’s home. Cost: affordability of the service, especially if it is not fully funded or free.

Question 5: Draw a simple diagram of a typical care pathway for an elderly person requiring ongoing support. Include at least three stages or services involved.

Answer: A correct diagram would show: initial assessment (by social services), community support (such as home help or visiting nurses), and residential care or nursing home placement if needed.

Question 6: Explain why it is important for care services to work collaboratively and share information.

Answer: Collaboration ensures comprehensive care, prevents duplication, improves communication between professionals, and helps meet the holistic needs of the individual.

Question 7: Identify two qualities or skills that are important for workers in health and social care services and explain why.

Answer: Communication skills: to effectively interact with clients and team members. Empathy: to understand and respond to clients’ feelings and needs compassionately.

Question 8: Sketch a layout plan for a small community health clinic. Label areas such as reception, consultation rooms, and waiting area.

Answer: A correct sketch should include a reception area near the entrance, multiple consultation rooms arranged around a corridor, and a comfortable waiting area with chairs.

Question 9: Describe how care services are adapted to meet the needs of individuals with specific requirements, such as disabilities or language barriers.

Answer: Services are adapted by providing accessible facilities like ramps and elevators for disabled individuals, and offering translation or interpreter services for those with language barriers.

Question 10: What are the main differences between private and public sector care providers? Provide one advantage of each.

Answer: Public sector providers are funded by the government and offer free or low-cost services, such as NHS hospitals. Private sector providers are run for profit, often providing quicker access or additional amenities, like private clinics.