Question 1: Define the term 'care values' and explain why they are important in health and social care settings.

Answer: Care values are principles or standards that guide the behaviour and practice of care workers to ensure respectful, compassionate, and effective support for individuals. They are important because they help promote dignity, respect, and quality of life for service users.

Question 2: List three key care values and give a brief example of how each can be demonstrated in practice.

Answer: Respect: Listening carefully to a service user's preferences. Compassion: Offering comfort to someone who feels anxious. Equality: Ensuring all service users have access to the same activities regardless of their background.

Question 3: Describe a scenario where a care worker demonstrates the value of 'dignity'.

Answer: A care worker gently assists a resident with personal hygiene, ensuring privacy is maintained and respecting their wishes throughout the process.

Question 4: Why is maintaining confidentiality considered a fundamental care value? Provide an example.

Answer: Maintaining confidentiality is essential to protect a person's privacy and build trust. For example, a care worker does not share a service user's medical information with others without permission.

Question 5: Sketch a simple diagram or symbol that could represent the value of 'respect' in care. (Describe what a correct sketch would look like.)

Answer: A correct sketch might show two figures, one helping or listening attentively to the other, with an emphasis on open body language or a handshake to symbolize mutual respect.

Question 6: Explain how the value of 'independence' can be supported by care workers.

Answer: Care workers can support independence by encouraging service users to do tasks they are able to, providing assistance only when necessary, and promoting decision-making.

Question 7: Identify and explain two ways in which care workers can promote equality among service users.

Answer: Treating all service users with respect regardless of their background or beliefs. Ensuring equal access to activities and resources without discrimination.

Question 8: Describe what is meant by 'valuing diversity' in a care setting and why it is important.

Answer: Valuing diversity means recognising and respecting individual differences such as culture, religion, and lifestyle. It is important to ensure all service users feel accepted and supported.

Question 9: In your own words, explain the difference between 'professional boundaries' and 'personal boundaries' in care.

Answer: Professional boundaries are limits set by care workers to maintain a respectful and appropriate relationship with service users, such as avoiding personal relationships. Personal boundaries are individual limits about personal space and comfort levels that vary from person to person.

Question 10: Draw a representation of a caring environment that incorporates the value of 'safety'. Describe what features your drawing should include.

Answer: A correct drawing should depict a clean, hazard-free environment with features such as clear walkways, safety signs, handrails, and staff monitoring to ensure safety for all users. The drawing should emphasize a secure setting.