Question 1: Define the term 'values' in the context of health and social care.

Answer: Values are the beliefs and principles that guide the behaviour and decisions of care workers to ensure respectful and ethical treatment of individuals.

Question 2: Describe two important values that a care worker should demonstrate when working with vulnerable adults.

Answer: Respect – treating individuals with dignity and valuing their opinions. Compassion – showing kindness and understanding towards their needs.

Question 3: Explain why maintaining confidentiality is a key value in care settings.

Answer: Maintaining confidentiality is important to protect individuals' privacy and build trust between care workers and service users.

Question 4: List three ways care workers can show respect to service users.

Answer: Listening carefully to their concerns, speaking politely, and respecting their choices and independence.

Question 5: Identify and explain one challenge that care workers might face when trying to uphold their values.

Answer: A challenge could be balancing honesty with kindness, such as delivering difficult news while remaining compassionate and respectful.

Question 6: Describe a scenario where a care worker demonstrates the value of equality.

Answer: A care worker treats all service users the same regardless of their background, ensuring everyone receives the same quality of care and attention.

Question 7: Sketch a simple diagram or symbol that represents the value of 'respect' in health and social care. Label your drawing clearly.

Answer: A correct sketch might be a person with open arms or a person listening attentively, symbolizing openness and attentiveness. Label: 'Respect'.

Question 8: Explain what it means to show 'dignity' in care and give one example of how a care worker can do this.

Answer: Showing dignity involves respecting a person's worth and privacy. For example, knocking before entering a room and helping with personal care discreetly.

Question 9: Why is it important for care workers to reflect on their own values and beliefs? Provide one reason.

Answer: It helps them to provide impartial and respectful care, avoiding personal biases that could affect their professional behaviour.

Question 10: Draw a scene that shows a care worker demonstrating empathy during a conversation with a service user. Include brief descriptions of key elements in your sketch.

Answer: A correct sketch would depict a care worker leaning slightly forward, maintaining eye contact, with a caring expression, and the service user appearing comfortable. Key elements: attentive posture, facial expressions showing concern, and an open, welcoming environment.