Question 1: Describe the role of a travel agent in the tourism industry.

Answer: A travel agent helps customers plan and book holidays, including flights, accommodation, and activities. They provide advice, organize packages, and ensure arrangements meet the customer's needs.

Question 2: Explain what a tour guide does during a sightseeing trip.

Answer: A tour guide leads groups of tourists around attractions, providing information, ensuring safety, and enhancing visitors' experience by sharing knowledge about the location.

Question 3: Identify two key responsibilities of hotel reception staff.

Answer: Greeting guests upon arrival, checking them in and out, and providing information or assistance during their stay.

Question 4: Sketch a simple diagram of the typical layout of an airport check-in area. Label the main sections such as 'Check-in desks', 'Security', and 'Waiting lounge'.

Answer: A large blank space for students to draw a layout with the specified sections labeled clearly. A correct answer shows a logical flow from check-in desks to security, then to the waiting lounge.

Question 5: Discuss the importance of travel and tourism workers in ensuring tourists have a positive experience.

Answer: Workers such as guides, hotel staff, and travel agents provide services, information, and assistance, making tourists feel welcomed, safe, and satisfied with their trip.

Question 6: Explain the role of a marketing executive in a tourism company.

Answer: A marketing executive promotes tourism products and destinations through advertising and campaigns to attract more visitors and increase sales.

Question 7: Describe what a customer service representative in a travel company might do.

Answer: Assist customers with inquiries, resolve problems, and provide information about bookings, cancellations, or travel arrangements.

Question 8: Sketch a simple badge or uniform that a hotel concierge might wear. Label the key features that make it recognizable.

Answer: A large blank space for students to draw a badge or uniform with features such as a name tag, a formal jacket or blazer, and possibly a hat or cap.

Question 9: List two skills that are important for a job as a travel consultant.

Answer: Good communication skills and knowledge of destinations and travel options.

Question 10: Explain how a travel photographer might contribute to the tourism industry.

Answer: They capture attractive images of destinations, which are used in marketing materials and inspire more people to visit those places.