Question 1: Name two different roles within the travel and tourism industry that are responsible for helping tourists during their visit.

Answer: Tour guides and travel agents.

Question 2: Describe the main responsibilities of a hotel receptionist.

Answer: A hotel receptionist greets guests, manages bookings, provides information, and handles check-in and check-out procedures.

Question 3: Identify and explain the role of a person who promotes tourist attractions to potential visitors.

Answer: A marketing or tourism promotion officer; they advertise and promote attractions to attract tourists.

Question 4: Explain the importance of travel agents in the tourism industry.

Answer: Travel agents help plan, book, and organise holidays for customers, making travel arrangements easier and providing expert advice.

Question 5: Describe the role of a tour guide during a sightseeing trip.

Answer: A tour guide provides information about attractions, ensures tourists’ safety, and enhances their experience through commentary.

Question 6: Sketch a diagram of a typical hotel reception area, labeling key features such as the reception desk, seating area, and information board.

Answer: [A correct sketch would include: a reception desk in the center or front, seating areas for guests, an information board or display, and possibly a computer or telephone on the desk.]

Question 7: List three qualities or skills that are important for someone working as a travel agent.

Answer: Good communication skills, organisation skills, and knowledge of travel destinations and booking systems.

Question 8: Explain how the role of a transport operator contributes to the tourism experience.

Answer: Transport operators ensure tourists can easily travel between locations, providing safe, reliable, and efficient transportation options.

Question 9: Identify a role within the industry that involves providing entertainment to tourists and describe its purpose.

Answer: An entertainer or performer; their purpose is to enhance tourists’ experience and enjoyment during their visit.

Question 10: Describe how a role such as a travel blogger or influencer can impact tourism.

Answer: They promote destinations through their content, inspiring followers to visit and increasing tourism interest and visits to the promoted locations.