Question 1: Name two main roles of a travel agent in the tourism industry.

Answer: A travel agent arranges travel bookings for customers and provides travel advice and information.

Question 2: Describe the job of a tour guide during a sightseeing tour.

Answer: A tour guide leads tourists around attractions, provides information about sites, and ensures visitors' safety and enjoyment.

Question 3: Explain the role of a hotel receptionist in the tourism industry.

Answer: A hotel receptionist checks guests in and out, manages reservations, and provides customer service.

Question 4: Identify two skills that are important for a travel agent to have.

Answer: Good communication skills and knowledge of travel destinations.

Question 5: Describe the responsibilities of a transportation provider such as an airline or bus company.

Answer: They provide safe and reliable transportation services, manage schedules, and ensure customer safety.

Question 6: Sketch a simple design of a uniform that a hotel concierge might wear. Label the key parts of the uniform.

Answer: A professional uniform, such as a blazer or jacket with a name badge, and possibly a hat or cap. Labels should include 'name badge', 'blazer/jacket', and 'hat'.

Question 7: List three qualities that a successful event organiser in tourism should have.

Answer: Organisational skills, good communication, and ability to solve problems quickly.

Question 8: Explain how a travel journalist might contribute to the tourism industry.

Answer: They promote destinations by sharing positive experiences and information through articles, blogs, or videos, attracting more tourists.

Question 9: Describe the role of a marketing specialist working for a tourism company.

Answer: They develop advertising campaigns, promote destinations and services, and attract potential tourists.

Question 10: Identify one challenge that someone working in the travel and tourism industry might face.

Answer: Managing last-minute changes or cancellations by customers.