Question 1: Identify two factors that have contributed to the rise of eco-tourism among modern travelers.

Answer: Increased environmental awareness and a desire for sustainable travel experiences.

Question 2: Explain how technology has influenced customer preferences in choosing travel destinations.

Answer: Technology enables customers to access online reviews, virtual tours, and booking platforms, allowing for more informed choices and personalized experiences.

Question 3: Describe one way that social media has impacted customer trends in the travel industry.

Answer: Social media influences travel choices by promoting popular destinations through influencers and user-generated content, encouraging more visits.

Question 4: List three characteristics of the modern 'experience-seeking' traveler.

Answer: Desire for authentic experiences, willingness to try new activities, and preference for personalized travel itineraries.

Question 5: Explain what 'last-minute booking' trends indicate about current customer behaviors.

Answer: They show that customers prefer flexibility, immediate availability, and spontaneous travel planning due to mobile technology and instant access.

Question 6: Draw a sketch of a typical travel mobile app interface that a customer might use to plan their holiday. Include key features such as search bar, booking options, and reviews.

Answer: A clear sketch should feature a prominent search bar at the top, icons or buttons for booking flights, hotels, and activities, and a section for customer reviews or ratings.

Question 7: Identify one environmental trend that has affected customer choices in travel destinations.

Answer: An increased preference for destinations that promote sustainable tourism and have eco-friendly facilities.

Question 8: Discuss how health and safety concerns have changed customer trends in recent travel seasons.

Answer: Customers now prioritize destinations with high health standards, flexible booking policies, and enhanced safety measures, especially due to global health crises.

Question 9: Sketch a diagram illustrating the typical journey of a customer from researching a trip to completing a booking online. Label each stage clearly.

Answer: A flowchart showing stages: Research (online searches, reviews), Decision (selecting destination and accommodation), Booking (entering details, payment), Confirmation (receiving booking details).