Question 1: Describe two ways in which mobile apps have changed the way tourists plan and book their trips.

Answer: Mobile apps allow tourists to plan and book trips instantly from their devices, providing access to real-time information, reviews, and booking options, which increases convenience and flexibility.

Question 2: Explain how virtual reality (VR) can enhance a tourist's experience before visiting a destination.

Answer: VR allows tourists to virtually explore a destination or hotel, helping them make informed decisions and increasing their interest and excitement before actual travel.

Question 3: Identify two advantages of using augmented reality (AR) during a sightseeing tour.

Answer: AR provides real-time information about landmarks, enhancing understanding and engagement; it also offers interactive experiences, making tours more educational and entertaining.

Question 4: Discuss how contactless payment technology benefits both tourists and businesses in the tourism industry.

Answer: Contactless payments enable quick and secure transactions, reducing queuing times for tourists and increasing transaction efficiency for businesses, which improves overall customer experience.

Question 5: Explain what is meant by 'smart tourism' and give an example of a technological feature used in smart tourism.

Answer: Smart tourism involves using digital technologies to enhance tourists' experiences and improve destination management. An example is a city’s app that provides real-time information on transportation, attractions, and events.

Question 6: Sketch a concept for a portable device that could help tourists navigate unfamiliar cities. Include labels for key features.

Answer: A correct sketch would show a handheld device with a screen displaying a map, GPS functionality, a camera, and possibly a speaker for audio guidance. Labels should include 'GPS', 'Map Display', 'Camera', and 'Audio Guide'.

Question 7: Describe how social media has influenced trends in travel and tourism.

Answer: Social media allows tourists to share experiences, influencing others' travel choices, promoting destinations through images and reviews, and enabling real-time updates that can affect tourism trends.

Question 8: Identify one challenge that technological advancements pose to the tourism industry.

Answer: One challenge is cybersecurity risks, such as data breaches, which can compromise tourists' personal information and reduce trust in digital services.

Question 9: Draw a diagram illustrating how a mobile booking app interacts with a hotel server to confirm a reservation. Label the key components.

Answer: A correct diagram should show a mobile device connecting via the internet to a hotel server, with labels for 'Mobile App', 'Internet Connection', 'Hotel Server', and 'Reservation Confirmation'.