Question 1: Explain how mobile apps have changed the way travelers plan and book their trips.

Answer: Mobile apps allow travelers to research destinations, compare prices, make reservations, and access travel information instantly, making planning more convenient and accessible.

Question 2: Describe two ways in which virtual reality (VR) can enhance the tourist experience.

Answer: VR can provide virtual tours of destinations before visiting, helping travelers choose where to go. It also allows tourists to experience attractions remotely, increasing interest and accessibility.

Question 3: Identify and explain one benefit of using online reviews and ratings for tourists.

Answer: Online reviews help tourists make informed decisions about accommodations and activities by providing feedback from other travelers, leading to more satisfactory travel experiences.

Question 4: Discuss the role of social media in shaping travel trends among young tourists.

Answer: Social media platforms allow young tourists to share experiences, discover trending destinations, and influence others' travel choices through photos, videos, and reviews.

Question 5: Explain what a 'smart hotel' is and how it benefits travelers.

Answer: A smart hotel uses technology such as automated check-in, keyless room entry, and personalized room controls to enhance convenience, comfort, and efficiency for guests.

Question 6: Draw a simple diagram illustrating how a mobile device connects to a hotel’s Wi-Fi network, enabling access to online booking and services. Label key components such as the mobile device, Wi-Fi router, and internet connection.

Answer: A sketch showing a mobile device connected wirelessly to a Wi-Fi router, which is connected to the internet. Labels should include 'Mobile Device', 'Wi-Fi Router', and 'Internet'.

Question 7: Describe how contactless payment technology has changed the way tourists pay for services during their trips.

Answer: Contactless payments allow tourists to make quick, secure transactions using smartphones or contactless cards, reducing the need for cash and speeding up transactions.

Question 8: Identify two advantages of using GPS technology for travelers exploring new destinations.

Answer: GPS provides real-time directions, helping travelers navigate unfamiliar areas easily. It also helps locate nearby attractions, restaurants, and services efficiently.

Question 9: Sketch a flowchart showing the process a tourist might follow when using a travel booking website on their smartphone, from searching to confirmation.

Answer: A flowchart demonstrating: Search destination -> Select travel options -> Enter personal details -> Make payment -> Receive booking confirmation. The sketch should show arrows connecting these steps in sequence.

Question 10: Discuss the potential drawbacks of relying heavily on technology in the travel and tourism industry.

Answer: Over-reliance on technology can lead to issues such as technical failures, reduced face-to-face customer service, privacy concerns, and the digital divide affecting less tech-savvy travelers.